For items that are damaged upon arrival, have manufacturing defect, or shipped out in error, please send them back to us for full credit to your store credit and we will reimburse up to $3 shipping fee. (we recommend to ship via USPS)
All other returns will be subjected up to 30% restocking fee without shipping fee reimbursement.
All returns should be within 10 days of package receipt date.
Please use packing pads if possible or small packing method as possible.
Most importantly, please include a COPY OF RETURN ORDER INVOICE with indication of the items returning and the REASON FOR THE RETURN.
- You can request return only once per order. ( please check all items in the order before you request a return)
- Special order items are not returnable.
- The store credit earned from returned items can be applied to next order. The store credit will be subtracted from the total amount.
- Since all customers earn store credit for all purchases. These store credit will cover such miscellaneous costs as return shipping fees for returned items.
If you have any other inquiry regarding our return policy or returns, feel free to contact us